At Bantru, we want you to love your purchase. If you are not satisfied, you may request a return or exchange under the following conditions:

• Eligibility: Items must be returned within 14 days of delivery, unworn, unwashed, and with original tags attached.
• Non-Returnable Items: Sale items, gift cards, and undergarments (for hygiene reasons) are final sale and cannot be returned or exchanged.
• Refunds: Once we receive and inspect your return, we’ll issue a refund to your original payment method within 5–7 business days. Shipping costs are non-refundable.
• Exchanges: If you need a different size or style, please email us before returning your order.
• Return Shipping: Customers are responsible for return shipping costs unless the item is defective or we shipped the wrong item.

At Bantru, your privacy is a priority.

• Information We Collect: We may collect your name, email, billing/shipping address, payment details, and browsing activity when you shop with us.
• How We Use It: To process orders, provide customer support, send promotions (if you subscribe), and improve our store experience.
• Sharing Information: We only share information with trusted third parties (e.g., shipping carriers, payment processors) necessary to fulfill your order.
• Security: We use encryption and secure systems to protect your personal data.
• Your Rights: You may request updates or deletion of your personal data by contacting us at- bantruhelp@gmail.com

We do our best to get your order to you quickly and safely.

• Processing Time: Orders are processed within 2–3 business days (excluding weekends and holidays).
• Shipping Time:U.S. Orders: 3–7 business days after processing.International Orders: 7–21 business days depending on location and customs.
• Shipping Rates: Calculated at checkout based on location and order size. Free U.S. shipping on orders over $100.
• Tracking: A tracking number will be emailed once your order ships.
• Delays: We are not responsible for delays caused by customs, postal services, or natural events.

For shipping issues, please contact - bantruhelp@gmail.com

By shopping with Bantru you agree to the following terms:

1. Use of Website: You agree to use our site lawfully and respectfully.
2. Product Availability: We strive for accuracy but cannot guarantee stock, pricing, or descriptions are error-free. We may update or correct them at any time.
3. Orders & Payments: Orders must be paid in full before shipping. We reserve the right to cancel any suspicious or fraudulent orders.
4. Intellectual Property: All designs, logos, images, and content are the property of [Your Brand Name] and cannot be used without permission.
5. Liability: We are not responsible for damages or losses caused by use or misuse of our products.
6. Governing Law: These terms are governed by the laws of Atlanta , Georgia

Questions? Contact us at - bantruhelp@gmail.com