Refund & Returns Policy

All Sales Are Final

All purchases are final. We do not offer refunds, returns, or size exchanges.
Please review your order carefully before completing your purchase:

Size

Color

Shipping details

Size & Fit

We do not offer size exchanges.
Check our size guide before ordering to ensure the best fit.

Incorrect or Damaged Orders

If you receive the wrong item or a damaged item, we will make it right.

To report an issue:

Contact us within 3 days of delivery

Include your order number

Provide clear photos of the item

Once verified, we’ll send a replacement at no extra cost.

Order Changes & Cancellations

Orders cannot be changed or canceled once placed.

Shipping Responsibility

We are not responsible for:

Lost or stolen packages

Incorrect addresses entered at checkout

Double-check all shipping info before completing your order.

Contact Us 

Questions or issues? Reach out at bantruhelp@gmail.com